Question 1

Do you work with my insurance company?

Accepted Answer

Yes. We work directly with all major insurance providers and handle the entire claims process for you — from the initial estimate through final approval and supplements. You don't have to negotiate or chase paperwork; we advocate for a complete, proper repair on your behalf.

Question 2

Can I choose 888X even if my insurer recommends a different shop?

Accepted Answer

Absolutely. By Texas law, you have the right to choose where your vehicle is repaired. Your insurer may suggest a shop, but the decision is always yours. Bring it to 888X and we'll handle the rest.

Question 3

What is paintless dent repair (PDR)?

Accepted Answer

PDR is a specialized technique that removes dents and hail damage by gently working the metal back to its original shape from behind the panel — without sanding, filler, or repainting. It preserves your factory finish, protects your vehicle's value, and is faster than traditional body work.

Question 4

Is my vehicle a candidate for PDR?

Accepted Answer

Most hail damage, door dings, and minor dents are great candidates as long as the paint isn't cracked or chipped. Our technicians will assess your vehicle during a free inspection and recommend PDR or conventional repair based on what's best for your car.

Question 5

Will repairs affect my factory paint or warranty?

Accepted Answer

No. PDR keeps your original factory paint completely intact. For collision work requiring refinishing, we use Sherwin-Williams certified color matching to blend seamlessly with your factory finish. Our repairs are designed to restore your vehicle to manufacturer standards.

Question 6

How long do repairs take?

Accepted Answer

Most hail and PDR jobs are completed in just a few days. Collision repairs vary by severity and parts availability, but we provide a clear timeline up front and keep you updated throughout. Speed never comes at the expense of quality.

Question 7

Do you offer a warranty?

Accepted Answer

Yes. All of our repairs are backed by a Lifetime Limited Warranty for as long as you own the vehicle. We stand behind our workmanship.

Question 8

What about my deductible?

Accepted Answer

Your deductible is the portion of the repair cost set by your insurance policy, and it's the vehicle owner's responsibility under Texas law. We'll walk you through your coverage so there are no surprises, and we'll make sure your claim captures every eligible repair.

Question 9

Do you provide a rental or loaner vehicle?

Accepted Answer

We coordinate rental cars through our partners so you stay on the road while we work. Ask about availability when you schedule.

Question 10

What types of damage and services do you handle?

Accepted Answer

Hail and paintless dent repair, full collision repair, paint and refinish, glass replacement, ADAS calibration, frame and unibody repair, steering and suspension, and more — all under one roof at our 40,000 sq ft Carrollton facility.

Question 11

What is ADAS calibration and why does it matter?

Accepted Answer

Modern vehicles use cameras and sensors (for lane keeping, automatic braking, etc.) that must be precisely recalibrated after collision or glass work. We calibrate these systems so your safety features function exactly as the manufacturer intended.

Question 12

What areas do you serve?

Accepted Answer

We serve all of Dallas-Fort Worth from our Carrollton flagship, including Addison, Dallas, Plano, Frisco, Richardson, McKinney, Arlington, and Fort Worth.

Question 13

How do I get an estimate?

Accepted Answer

Request a free estimate online through our form or call (972) 233-0207. We'll get back to you quickly to schedule your inspection.

Answers up front.

Get your free estimate today.